FANACCOUNT JYJ IN BERLIN CONCERT PART 1 (2/2) / Rant About OMI
Part 1 1(1/2)
The’ funny’ thing was those tickets were available the whole night!! xD
The first half an hour nobody noticed.. but then slowly we realized that all of our friends got SVIP tickets! Something was definitely going wrong. We told OMI but they didn’t reply.. we thought they went already to bed.
The next morning the (S)VIP tickets were sold out… and the seating map gone.
We already predicted the worst.. We knew they sold more SVIP that they had.
OMI never explained it to us.. they just said they’d release a new seating map soon. They had actually changed the map a few times. Before Monday they put up a map with “principal” tickets.. and SVIP was still rare.. But after they saw how many SVIP were bought they changed it again.
We were waiting and waiting… and like 2-3 days later they released the final map. They turned half of the fosse to SVIP and half of it to VIP. It was a joke. VIP’s must have felt so betrayed. Before their section was so much closer. T.T
I forgot to mention that all this time when OMI posted information they posted it in Spanish first and then minutes later in English. The first days when they opened their FB Page every info was in Spanish only.. and people started complaining.. after all not only Spanish fans had planned to visit the concert in Barcelona. -.- And til the end OMI remained so freakin biased. -.-
Before the concert in Barcelona started (like a week before) they posted FAQ’s (Frequently Asked Questions).. regarding when they can exchange their ticket for a numbered seat or when the doors will open.. etc…(Here again we thought it was so unfair because our seats had no numbers. Neither in Barcelona nor in Berlin and OMI told us date and time only few days before the concert!! They would exchange them on 2 days.. some fans didn't know and booked their train/flight on the actual concert day... so many of them missed it and had to depend on friends to exchange for them to get a good seat T.T That's what I meant earlier with 'they didn't care much about fairness')
When it was time for Berlin concert it took them a whole week to translate the FAQ’s in English and they posted it only 3 days before!!! And there were SO many things unclear! For example they used “lockers” for the word “ticket office”. “Lockers will open at 10AM.” Everyone was like: “Eh, what lockers?” “Where are the FAQ’s?”, “I want the FAQ’s to the FAQ’s” xD It was again a mess.
3 days before the concert in Berlin (when some fans were already on their way to Germany) they sent us an email asking us to confirm the upgrades! We had to follow a link where we had to fill out a form with our tickets and upgrades ... I'm not sure how important that was and what happened to those who missed this.. but it was again sth last-minute that pissed us off.
At the day of the concerts it wasn’t any better. I heard from people who went to Barcelona that OMI staff members were walking around not knowing what to do! They were completely lost and not really helpful.
But at least they were present. In Berlin they didn’t care coming at all! They didn’t prepare security for us fans outside the venue nor did they tell the Tempodrom staff what’s gonna happen!
When fans lined up in the night before the concert the staff there noticed us and fans informed them what’s going on and how many people would show up later. They were so kind and put up barriers so fans could line up more easily. The security spent the whole night there with us checkin out if we were alright. He was walking up and down the Tempodrom. He guided fans where to line up and opened doors when we had to use the toilets. If he and the others hadn’t been there we’d have been in big trouble. I’m so thankful towards the staff and security and I will never forget this.
Poor guys had to deal with so much because OMI messed up. When it was 10AM we stood up and got ready to exchange our tickets but nothing happened until 11AM-12PM. One of the staff told me she knows as much as I know.. nothing. They were having phone calls with people and tried to clean up OMI’s mess. They were really confused.. and I don’t blame them for taking so long to open the ticket office. I just felt so sorry and second-hand-embarrassed because of all this shit.
Last but not least when they opened the doors for the Tempodrom there was the last and biggest surprise/disappointment of OMI. (And I even made jokes about it before -.-) We went inside and people told us our seats were already taken! ALREADY TAKEN?!!!!! OMI sold indeed more SVIP tickets than they had!!!!
We went to the office and they tried to calm us down (again the staff there was so friendly.. even had to deal with angry fans I’m so sorry.. I know it was not your fault.. T.T) They explained to us that we’re not the only ones with that problem and that we should calm down they’d find a solution so everyone is happy. I looked around there were like 10 other people around us with the same problem.. I wanted to cry. My friends went to check the seats again and when they came back they told me our seats are empty. So we went inside.
Others didn’t have the same luck. They had to sit somewhere else in the end (more behind). Which was the most frustrating thing ever. We spent the whole night infront of the venue it was cold as shit and when we got our seats we were so relieved.. just to get disappointed later on…
It’s the biggest mess I’ve ever seen in my life. And I’ve been to many concerts but never experienced anything like it.
Today it's been 4 days since the concert in Berlin happened and OMI still hasn't written anything about it on their website! On facebook they put up a note about "How JYJ brings over 3000 people together in Barcelona". No words about Berlin. They only posted 2 pictures of fans lining up infront of Tempodrom.. that's all.
JYJ has already left the city of Barcelona and landed in Germany to do their second concert in our continent. Berlin was the city chosen to please the fans in the north and east of europe. They concert will take place on sunday the 6th of november at 19 o´clock at the Tempodrom stadium.
(The note was posted yesterday.. the Berlin concert already happended 4 days ago. xD Just saying...)
Some are thankful to OMI for bringing JYJ to Europe which I can’t understand. After all this stress, after all we’ve been through the last thing I’m gonna do is thank OMI! I thank JYJ for coming to Europe and for working hard. I thank C-JeS for not canceling Berlin or even both concerts. And last but not least I thank the fans for being such a great fandom and supporting each other! During the ticket sales, during the lining up, even during the concert.. You guys were the reason why the concerts didn’t fail!
And I’m very proud of you! :)
More about the actual concert and fanmeeting in THE NEXT PART! ;)
I promise more pictures and videos in the next one.xD